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Sr. Quality Manager

Location: AZ, AZ
Date Posted: 06-04-2018
POSITION PURPOSE
Implements and directs a well-organized quality organization for achieving extraordinary performance to exceed customer requirements. Supports global alignment by working with responsible counterparts at all sites. Assures quality products and processes by establishing and enforcing quality standards. Responsible for developing and maintaining a quality assurance system that is consistently applied by all quality processes in Mesa that promotes customer satisfaction and that positively impacts the financial performance of FEUS. Champions continuous improvement efforts and defect reduction initiatives by establishing an effective Quality Management system. Initiates and implements quality improvement activities as appropriate (e.g., Six Sigma) to raise the performance of the company’s products. Educates and trains employees as to their impact in the quality management systems.
RESPONSIBILITIES
• Responsible for leadership and overall quality program to meet customer needs.
• Provides overall management and strategic direction of the quality assurance team in Mesa.
• Develops, promotes, implements, and directs the management and full integration of a QMS for FEUS and Planar Solutions.
• Serves as a quality assurance resource for problem identification, resolution, and continuous improvement within Mesa site.
• Supports concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
• Translates quality requirements into a quality program by designing and implementing procedures for process control, process improvement, testing and inspection.
• Establishes and implements consistent metrics (process capability, control charts, measurement quality) for monitoring system effectiveness to enable managers to make sound quality decisions that will be practiced across product lines.
• Performs root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements.
• Establishes a consistent method for collection and analysis systems of statistical data to predict trends that will affect improvement of product quality within FEUS.
• Analyzes customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
• Monitors vendor quality performance and works with Supply Chain management to drive vendor quality improvements through leveraging supplier quality engineering.
• Reviews customer purchase orders, contracts and change requests and ensures that the necessary criteria and provisions are included in quality and process plans. • Interacts with customers to identify opportunities to improve quality and establishes feedback with manufacturing and development personnel.
• Reports quality issues, trends and losses to Operations Director and other senior management.
• Participates in internal and external quality audits.
• Drives Quality Incident free culture within company, supplier quality and metrology, excursion reduction, change control and management processes.
• Interfaces with suppliers and customer quality representatives concerning problems with quality control and assure that effective corrective actions are implemented.
• All other reasonable duties as assigned.

MINIMUM REQUIREMENTS
• Bachelor’s degree in Chemical Engineering, Chemistry or related scientific discipline, Masters’ degree in Chemical Engineering preferred.
• Minimum 15 years’ experience and demonstrated competence in QA system implementation and management
• Minimum 10 years’ experience in the semiconductor or semiconductor supplier industry dealing directly with semiconductor companies
• Minimum of 5 years’ recent experience in hands on manufacturing experience
• Demonstrated ability to effectively supervise and direct QA department personnel and to plan and direct medium to large scale projects. Must have a minimum of 10 years’ progressive management experience with a proven track record
• Demonstrated competence in related manufacturing protocols and QA procedures
• Strong knowledge of statistical process control systems
• Strong business acumen and interaction with sales and marketing to exceed customer expectations with proven track record of business performance improvement
• Ability to learn quickly and lead others by example
• Sense of urgency and ability to meet deadlines
• Discipline to develop and consistently manage their organization by objectives
• Oral and written communication skills must be at a level appropriate for effective in-house communications and customer contact
• Results orientation; analytical ability and strong problem solving skills required
• Six Sigma Black Belt certification preferred Other Requirements:
Broad knowledge of theory and principles of statistics and statistical process control
• Diverse knowledge of change control, inspection methods, techniques and documentation
• Excellent communication skills (written and verbal)
• Strong computer skills including quality control applications and JMP software
• Thorough understanding of general safety requirements
• Available to travel as needed up to 15% of the time
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