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Quality Assurance Manager

  • Work closely with internal plant team and customers on proactively improving quality assurance programs.
  • Assist with new product set-up and qualification, including preparing audit reports and action plans for meeting external and internal standards.
  • Conduct routine validations of company compliance to customer standards.
  • Lead and maintain other certifications as required by customers- Non-GMO Project verified, Kosher, GFCO
  • Support production in producing top quality products that meet customer specifications.
  • Work with customers on packaging update projects (Nutrition Facts Panel, Ingredient Statement, certifications, and claims) 
  • Champion quality and food safety initiatives to monitor and document product, facility, and worker compliance.
  • Ensure customer audit corrective action plans are implemented in a timely manner.
  • Monitor the effectiveness of food safety training programs regarding customer requirements
  • Interface with all regulatory agencies, certification bodies in the absence of the quality director.
  • Review and maintain product specifications, certificates of analysis, and all other QA documents for all co-manufactured products.
  • Review lab testing results, testing requirements and procedures on co-manufactured products and processing environments.
  • Generate reports describing QA activities, trends, and expenditures as well as communicate findings and action plans to necessary/appropriate parties.
  • Ensure facility is conducting sensory evaluations that meet customer standards.
  • Respond to food safety related concerns and consumer complaints with corrective action reports.
  • Attend industry educational training's, seminars, and events to understand industry best practices and provide technical support to internal team.
  • Prepare and maintain customer documentation and requests for information
  • Assist with shelf life studies to validate instructions, microbial limits and organoleptic properties.
  • Develop sampling plans and coordinate samples for customer and lab analysis
  • Education: Bachelor of Science degree in Food Science or Microbiology / Biology preferred or Comparable Industry Experience
  • Thorough knowledge of GMP, FDA, and SQF.
  • Leadership skills, focused on results, employee’s engagement, decision making, teamwork, change management. 
  • Strong mathematical skills.
  • Strong PC skills includes MS office programs.
  • Excellent interpersonal, communication, problem solving and organizational skills.
  • The employee must have the ability to quantitatively review technical procedures and representative regulations.  In addition, must be capable of writing detailed reports, and general day-to-day oversight and related correspondence.
  • The ability to effectively present information to groups and respond to questions from peers, supervisors and managers is essential.
  • Ability to multi-task and set priorities within Quality Assurance.
  • Experience: Minimum 5 years’ experience in a food and/or beverage manufacturing environment.
  • PCQI, SQF Practitioner, HACCP training
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